About Us Clients Contact Us Services Portfolio
Delivery

Shipping Information

Effective Date: 15 April 2026

1. Nationwide Coverage

Impact Solution BD delivers to all 64 districts across Bangladesh. We partner with reliable courier services to ensure your printed materials, packaging, and event collateral reach you safely and on time.

2. Turnaround Time

Production times vary by service type. Below are typical **working‑day estimates** from final artwork approval and payment confirmation:

ServiceStandard TurnaroundExpress Option
Offset Printing5 – 8 days3 – 4 days
Digital Print2 – 3 days24 – 48 hours
Packaging (Rigid Boxes etc.)7 – 12 days5 – 7 days
Event Branding (Backdrops, Flex)3 – 5 days24 – 72 hours
Custom Apparel5 – 10 days4 – 7 days

* Express service availability depends on current production load and job complexity. Contact us to confirm before ordering.

3. Shipping Methods & Costs

  • Standard Courier: 1 – 3 business days after dispatch. Rates are calculated based on weight, volume, and destination.
  • Express / Same‑Day Delivery: Available within Dhaka metropolitan area for urgent jobs.
  • Client Pick‑Up: You may collect your order from our office at 2/7, Pallabi, Mirpur, Dhaka-1216 free of charge. Please notify us in advance.

Shipping costs are included in the quote unless stated otherwise. For bulk orders, we offer discounted or free delivery depending on volume.

4. Packaging & Insurance

All items are securely packed to prevent damage during transit:

  • Print materials are shrink‑wrapped and placed in corrugated cardboard boxes.
  • Rigid boxes, gift sets, and trophies are individually bubble‑wrapped and double‑boxed.
  • Large‑format prints (banners, backdrops) are rolled onto sturdy cardboard tubes.

Optional transit insurance is available upon request (quoted separately). In the event of damage during delivery, please report to us within 24 hours with photographic evidence so we can arrange a reprint or refund.

5. Tracking & Notifications

Once your order is dispatched, we will share a tracking ID via SMS or email. You can also reach our support team for real‑time status updates.

6. Delivery Policy Notes

  • Force Majeure: We are not responsible for delays caused by natural disasters, transport strikes, political unrest, or other unforeseen events. We will communicate any delays immediately and adjust timelines accordingly.
  • Incomplete Address: Please double‑check your delivery address. Additional charges may apply for re‑delivery attempts due to incorrect or incomplete information.
  • Bulk Orders: Large‑volume shipments may be delivered in multiple consignments; each will have its own tracking.

7. Contact for Delivery Queries

  • +880 1846 445312
  • +880 1846 445312 (WhatsApp)
  • info@impactsolutionbd.com