Privacy Policy

1. Introduction

Impact Solution BD ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our site, you agree to the practices described here.

2. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Identification Information: Name, phone number, email address, company name, and any other details you voluntarily provide through quote request forms or contact us pages.
• Project Information: Print specifications, design files, and any other material you upload or share for the purpose of receiving a quote or completing a job.
• Automatically Collected Data: IP addresses, browser type, operating system, referring URLs, and usage patterns via cookies and analytics tools.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our printing, packaging, and event services.
• To process quote requests, orders, and payments.
• To communicate with you regarding your projects, inquiries, and promotional offers (you may opt out at any time).
• To improve our website, services, and customer experience.
• To comply with legal obligations and resolve disputes.

4. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

• Service Providers: With trusted third‑party vendors who assist us in operating our business (e.g., courier services, payment processors), subject to confidentiality agreements.
• Legal Requirements: If required by law, court order, or governmental authority.

5. Data Security

We implement industry‑standard security measures to protect your personal information. However, no method of electronic storage or transmission is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyse site traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

7. Third‑Party Links

Our website may contain links to external sites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third‑party sites or services.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us so we can take appropriate action.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• 2/7, Pallabi, Mirpur, Dhaka-1216, Bangladesh
• +880 1846 445312
• info@impactsolutionbd.com